Shipping Policy
Average Delivery Time for All Orders
When you place an order with us, here's what you can expect:
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Processing Time: Once your order is received, we take 1 to 3 business days to process it. Processing generally takes one working day during the week, but orders placed on Friday evenings or over the weekend may take a little longer.
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Shipping Time: After processing, your order will be dispatched. Delivery typically takes between 7 and 14 working days.
We aim to make the ordering and delivery process as smooth as possible. However, should you have any questions or concerns, our customer service team is always ready to assist you. Here’s a quick guide to the order process:
How to Place an Order
Ordering from Westwood London is easy! Just follow these simple steps:
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Select Your Products: Go to the product page and add your desired items to your shopping cart by clicking the "Add to Cart" button. Make sure you’ve selected the correct variants.
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Proceed to Checkout: When you’re ready, click "Proceed to Checkout." On the next page, you'll be prompted to enter your shipping address—double-check it to ensure accuracy.
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Verify and Confirm Address: On the "Dispatch" page, review your address details. We offer free shipping on all orders as a thank-you for shopping with us. Once confirmed, click "Proceed to Payment."
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Choose Payment Method: We offer various secure payment options, including:
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Apple Pay
- Google Pay
- PayPal
All payments are SSL-encrypted for your safety.
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Complete Your Order: After selecting your payment method, click "Complete Order" and follow the instructions to finalize your purchase.
If you encounter any issues during the process, feel free to contact our team for help.
Shipping Information
We cover all shipping costs for your order, and we don’t require a minimum order value. All of our products are delivered to your door free of charge.
Order Shipping Process
Once you’ve found the perfect item, we’ll make sure your order is processed and shipped swiftly. To keep prices fair for our customers, we consolidate shipments and dispatch them in batches once we reach a minimum quantity.
We appreciate your understanding and support in helping us reduce our environmental impact.
If you’d like to ensure your order is shipped today, please reach out to our customer service team via email. We’ll be happy to assist you with any inquiries or adjustments.